Left Coast Tours Terms & Conditions

Relating to the supply of the service to you (The Customer) by Left Coast Tours – San Francisco (‘The Company’), details of which are set out below.

The service provided by the Company includes the provision of sightseeing tours by passenger-carrying vehicles.

E-TICKETS

Customer’s purchasing tickets on this website will have their tickets delivered to them by way of E-ticket. The Customer will need to print the e-ticket and bring the printed copy with them to present to a uniformed member of staff at the Customer’s preferred boarding point.

E-TICKET REDEMPTION

Customers with e-tickets must bring the printed e-ticket along with the credit card used to make the purchase or valid photo ID of the “Lead Traveller”, whose name is printed on the e-ticket. The Customer should present their e-ticket to a uniformed member of staff, at the preffered boarding point. The member of staff will exchange the e-ticket for a valid Ticket To Travel.
Left Coast Tours reserves the right to refuse any e-tickets presented without either credit card or photo ID.

TICKETS TO TRAVEL

The Customer should keep their ticket safe as replacements will not be issued. The Customer must show or purchase their ticket as they board. The ticket remains the property of the Company and must be produced for inspection and, if requested to do so, be surrendered upon demand to an authorised Company Official. The Customer will not be permitted to use any Left Coast Tours service without a valid ticket for the entire journey the Customer wishes to make.

LOST TICKETS

The Customer must keep their ticket safe. Customers found travelling without a valid ticket will be charged the full ticket price for a replacement ticket.

CHILDREN

Children must be accompanied by an adult at all times.

DEPARTURE POINTS AND TIMES

The Company endeavours to provide departure points and times for the service which are as accurate as possible. However, the Company reserves the right to vary such departure points and times without notice, as circumstances require.

TOUR ROUTE

The Company reserves the right to deviate from the route of a service in the event of marches, parades, or where reasonably prudent to do so in the light of circumstances beyond the Company’s control.

VEHICLES AND VEHICLE SAFETY

The Company reserves the right to refuse access to travel on a particular departure should circumstance be deemed to compromise tour safety.

REFUNDS

In the event that the Company is unable to provide a service throughout the period of the validity of your ticket through circumstances within its control, you shall be entitled to a full or part refund of the price of your ticket. Any application for a refund must be made in writing

ACCIDENT OR LOSS

Please take care of all personal property. The Company will not be liable for any loss, damage, delay, inconvenience, direct or consequential loss, however caused, unless due to negligence by the Company, in which case our liability is limited (except for death or personal injury) for damages to a maximum of the refund of the ticket price.

ALCOHOL

The consumption of alcohol is prohibited on the vehicle at all times.

CUSTOMER CONDUCT

We may at our discretion require any person to alight from a tour if we deem his/her conduct offensive or a nuisance to other passengers, or if behaving in such a way as to constitute a risk to his/her safety or to the safety of other passengers, and we shall have no further liability.

About Us:

Left Coast Tours was founded by Stephen Kadis, a San Francisco Taxi driver who knows the most interesting and and the most picturesque sights in “The City”. Since its founding, Left Coast has assembled a team of guides that share Steve’s knowledge and put a fun and interesting twist on the way the tours are operated. Come join the Team! Experience the sights, sounds, smells and mystery of “Bagdad by the Bay” the Left Coast way.

415-500-3361

3 Embarcadero West

Suite 144

Jack London Square, Oakland CA 94607